QUESTIONS
Clarity.
Before we begin.
A few practical details about scope, costs and what happens after handover.
Is this a subscription service?+
Our implementation is a fixed-scope project. Software, hosting and AI usage may carry ongoing third-party costs, which are explained before you commit. Any ongoing service from us is agreed separately.
Will it replace our team?+
It supports your people with routine answers, organised requests and draft responses. Your team handles judgement calls, exceptions and approvals. No quotes, commitments or external messages are sent automatically unless that workflow is explicitly agreed and tested.
What do you need from us?+
Your approved company information, common customer questions, relevant workflow examples and a staff contact for testing. We agree the required access and information during scoping.
How long does delivery take?+
Timing depends on the agreed scope, integrations and readiness of your information. A focused setup can be fast; your proposal will specify the delivery schedule and review milestones.
What happens after handover?+
You receive documentation, an operating walkthrough and the access agreed in your proposal. The included support period and the cost of additional changes are defined in advance.
Can you help with a different workflow?+
We can assess enquiry handling and repetitive administrative workflows in other businesses. Tell us what happens today and where the work gets stuck; we will review whether a focused implementation is a suitable fit.
A FOCUSED PROJECT. A CLEAR FINISH LINE.